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Client may reschedule a lesson without any cancellation fee provided at least 24-hours notice is given.
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If a client cancels/reschedules within 24 hours of a scheduled lesson 50% of the lesson will be charged.
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No-shows without written notification & response (via Whatsapp, SMS or Email) will be charged in full.
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Refunds on packages will be given for tuition hours not redeemed on written request.
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For refunds on packages, bulk discounts will be lost and hours tutored will be charged at standard rates.